Terms and conditions

The following information is a disclosure of our website terms of use. As a guest/registered user, you accept these terms and conditions and agree to abide by them.

1. Accessing our website
1.1 Access to our website is temporarily permitted; we can withdraw your access without notice.
1.2 Some or all parts of our website may be restricted.
1.3 Usernames and passwords must be treated as confidential. Do not disclose your personal identification codes to third parties. User identification codes can be disabled if such a breach occurs.
1.4 Any person accessing our site through your internet connection must follow these terms and conditions.

2. Transactions and our liability
2.1 Our company acts as an introductory agent for waste removal service providers. We have their authorisation to enter into a contract with you on their behalf. Our company will handle your booking enquiries and allocate them to a suitable provider (Provider). You will receive a confirmation email of this upon completion.
2.2 Your contract with the Provider is dependent on your agreement with the Services Terms and Conditions. You must also agree to the terms found via a website link in your received email.
2.3 The responsibility for service provision lies only with the Provider. You will be legally bound by the Services Terms and Conditions.
2.4 We will process all non-cash payments, and be your first point of contact during service provision. This is done on behalf of the Provider.
2.5 Although every effort is made to select an appropriate Provider, the responsibility for service provision is solely the Provider's.
2.6 Any feedback regarding Provider(s) is welcome. You can contact us on 020 3743 8654.

3. Intellectual Property Rights
3.1 The content of the website, including all intellectual property, is owned by us and protected by copyright laws and treaties.
3.2 Printed copies or extracts of information taken from our website are limited to one copy, and can only be used for personal reference.
3.3 Modification of paper or digital copies of our website materials is strictly prohibited. You must not use any photographs, illustrations, video or audio separately.
3.4 Our status as the authors of our site content must always be credited. This includes identified contributors to our website.
3.5 The use of any part of our website’s content for commercial or advertising purposes without our permission is strictly prohibited.
3.6 Any breach of these terms will result in the revocation of your usage rights. Copies printed or taken from our website that do not follow these terms and conditions must either be returned to us or destroyed as appropriate.

4. Reliance on information posted
4.1 Materials posted on our website, including commentary, do not pretend to reliance.
4.2 All responsibility and liability arising from any reliance placed on such materials is disclaimed.

5. Website changes
5.1 We strive to regularly update our website for your convenience. This may mean access is temporarily suspended or revoked indefinitely.
5.2 We are under no obligation to update information that may be outdated at any time.

6. Our liability for our website material
6.1 Our website material is provided without any conditions, guarantees or warranties pertaining to its accuracy. To the extent permitted by law, we hereby exclude:
6.1.1 All warranties, conditions and other terms which might otherwise be implied by law of equity, statute or common law.
6.1.2 Any and all liability for any indirect, direct or consequential losses or damage experienced by anyone connected with our website, any websites linked to it and any materials posted, which includes: loss of revenue or income; loss of business; loss of contracts or profits; loss of projected savings; loss of data; loss of goodwill; wasted office/management time; whether caused by misdemeanour (including but not limited to negligence), breach of contract or otherwise, even if anticipatable.
6.2 These terms do not affect our liability for death or personal injury related to our negligence, liability for misrepresentation of a fundamental matter or fraudulent misrepresentation, nor any other liability which cannot be limited or excluded under applicable law.

7. Your personal data
7.1 Your personal information and data is always processed according to our privacy policy.
7.2 The use of our website means that you consent to such processing and warrant the data accuracy.

8. Uploading material to our website
8.1 Our content standards must be followed when uploading material to our website.
8.2 We have the right to use, copy and distribute any material uploaded by you. Said material will be considered non-proprietary and non-confidential. We retain the right to disclose your identity to any third party in case of violation of their right to privacy or intellectual property rights.
8.3 We cannot be held liable for the accuracy or content of any materials uploaded by website users.
8.4 Any material that we do not feel follows our content standards can be removed by us at any point.

9. Hacking, viruses and other offences
9.1 Knowingly introducing any types of viruses or worms, including Trojans and logic bombs, as well as any other malicious or technologically harmful material is a breach of our terms and conditions. Any attempts to gain unauthorised access to our website or our servers will be considered misuse.
9.2 The introduction of such materials constitutes a criminal offence under the Computer Misuse Act 1990. We will always report it to the relevant authorities and your identity will be disclosed to them.
9.3 Our company is not liable for any damage or loss resulting from a distributed denial-of-service attack, viruses or other technologically harmful material discovered upon using our site. This includes downloading material from it or any other linked third-party website.

10. Linking to our site
10.1 You may link to our home page, as long as you do so in a wholly legal and fair way. You may not link to our home page with the intent of damaging our reputation.
10.2 You must not link to our site from any website that is not your property.
10.3 Only links to our home page are permissible in any circumstance.  Our site must not be framed on any other site.
10.4 For more information on using our site material, please get in touch via email.

11. Links from our site
11.1 Links on our website that lead to other sites and third-party resources are provided only for your information.
11.2 We cannot be held responsible for the content of third-party resources and linked websites, as we have no control over their content.

12. Applicable law and jurisdiction
12.1 We retain the right to proceed against you for breaching our terms in any way. The English courts have non-exclusive jurisdiction over any claim related to any visit to our website.
12.2 Our terms of use and any related claim or dispute (including non-contractual ones) are governed by the law of both England and Wales.

13. Variations
We reserve the right to revise these terms of use at any time by amending this page. Any changes will be binding on you.

14. Your concerns
If you have concerns, queries or any problems regarding our terms and conditions, please do not hesitate to get in touch with us.

24/7 Customer Service

Customer Service hours are 7:00 to 0:00 CET Monday to Sunday


London 15 Pymmes Close, N13 4NJ