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Questions, press enquiries, partnership proposals, complaints, or carrier and customer support - this is the general enquiry form for everything that isn't booking a clearance job.

Form not yet active

This is not the job-posting flow. If you want a price estimate or to post a house, office, garden or other clearance job for licensed London carriers to quote on, use Post a Job instead. Keeping the two separate means enquiries sent here won't accidentally get treated as a real job, and jobs posted there won't get lost in a general inbox.

General enquiry form

Select the category that best matches your enquiry so it reaches the right team once this goes live.

This form isn't wired up yet on staging - nothing you type here is sent anywhere. It's a layout prototype for the general enquiry flow while the rest of the carrier network is being built.

What happens after you send this

Once this form is live, general enquiries will typically be answered within one business day, though this isn't a fixed service-level commitment - response time will depend on team capacity and how many enquiries are coming in. Selecting the right subject category above helps route your message to whichever team handles that kind of enquiry, rather than everything landing in one shared queue.

Complaints about a specific job or carrier will need enough detail to act on - job reference, postcode, and carrier name if you have them - so include what you can in the message field.